B-Frontdoor
The simplest GP front door system on the market. No training, no apps, no third-party software. Just a smarter way in.
The digital front door your patients will actually use.
B-Frontdoor is an AI-powered care navigation and online booking system that sits at the entrance to your practice. Patients describe what they need in plain language, the system guides them to the right pathway — booking, eReview, prescription request, or self-care — without a phone call.
No app to download. No account to create. Works on every device, with every clinical system. And your team doesn't need to change a thing about how they work.
Everything a modern front door needs.
AI CARE NAVIGATION
Patients describe their problem in their own words. The AI triage engine assesses urgency, identifies the right pathway, and guides them — reducing inappropriate demand and unnecessary calls.
ONLINE BOOKING
Patients book directly into available appointment slots — for routine, HCA, blood test, nurse and flex appointments — without needing to call. Works with all existing clinical systems.
ONLINE FORMS & EREVIEWS
Patients complete clinical questionnaires, prescription reviews, CDM pre-appointment forms and admin requests online — all captured and sent directly to your workflow.
REAL-TIME TRANSLATION
Available in over 100 languages. Patients can use the front door in their own language — no interpreter needed for initial triage.
MOBILE OPTIMISED
Designed to work on any smartphone, tablet or desktop — no app, no download, no account. Patients are one link away from help.
ALL CLINICAL SYSTEMS
Compatible with Vision, EMIS, SystmOne and all other clinical systems used in UK general practice. No plugins, no middleware, no technical setup.
For patients — three taps and done.
PATIENT VISITS
Patient opens the practice website on any device and clicks into the front door system.
AI TRIAGE
They describe their problem. The AI navigates them to the right pathway — booking, form, self-care or urgent advice.
SELF-SERVE
They book an appointment, complete a form or get directed to the right resource — without speaking to anyone.
TEAM NOTIFIED
Everything lands in your existing clinical workflow. No new inbox. No extra steps for your team.
Fewer calls. Better access. Happier patients.
ZERO TRAINING
Your team doesn't need to learn anything new. The front door works around your existing systems and processes.
REDUCES CALL VOLUME
Patients who can self-serve do. That means fewer calls, shorter queues, and more time for patients who genuinely need to speak to someone.
24/7 ACCESS
Patients can book, submit forms and get guidance outside of opening hours — reducing next-day demand spikes.
CLINICAL SAFETY
The AI triage is designed to be safe and conservative — urgent presentations are flagged and directed to call immediately.
FULLY BRANDED
Presented under your practice name and branding. Patients see your front door, not a third-party platform.
GDPR COMPLIANT
All data handled in line with NHS and UK GDPR requirements. No third-party data sharing.
See what a simpler front door looks like.
Book a free demo and watch B-Frontdoor in action — no obligation, no sales pressure.
WATCH DEMORegister your interest.
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